[Hiring] Customer Support Agent @Blaze
Mar 14, 2025 - Blaze is hiring a remote Customer Support Agent. 💸 Salary: unspecified. 📍Location: Brazil.
Role Description
We are looking for a talented Customer Support Agent to join our dynamic team and help us continue our growth.
- Be responsible for answering incoming requests from our customers through live chat and email
- Identify and assess customers' needs to achieve satisfaction
- Engage in conversation and delight customers
- Ability to answer a high volume of requests daily
- Knowing our products inside and out so that you can provide accurate information
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, requests, or concerns are handled appropriately
- Contribute to team effort by accomplishing related results as needed
- Working with a team of CSRs and other departments to find appropriate solutions
Qualifications
- Fluent in English, knowledge in other languages is a plus
- Native in Portuguese
- Proficient in typing and computer navigation skills: at least a typing speed of 25 WPM
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and problem-solving skills
- Ability to find the positive in any situation
- Attentiveness and patience
- Ability to multitask, prioritize, and manage time effectively
- Interpersonal and customer service skills
- Willingness to achieve goals and self-improvement
- Willing to work on a shifting schedule which varies for 24 hours / 7 days a week operations coverage, up to 44-48 hours per week
Benefits
- 100% Remote work
- Paid time off
Company Description
We are the future of gaming. We are a team of industry professionals with a background in gaming, technology, entertainment, and consumer-tech, gathered together to create a brand new innovative tech-advanced and user-friendly online casino, allowing those who love to gamble to have more fun with extra convenience!
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| 📍 | Be aware of the location restriction for this remote position: Brazil |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
Brazil
|
|
Job Type
unspecified
|
Posted
Mar 14, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Brazil |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
