Customer Success Trainer @Rechat Inc.

[Hiring] Customer Success Trainer @Rechat Inc.

Mar 23, 2025 - Rechat Inc. is hiring a remote Customer Success Trainer. 💸 Salary: $75,000 - $80,000 doe, bonus up to $5,000. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves leading training sessions and onboarding workshops for real estate professionals.

Deliver high-energy, engaging training for large groups of real estate agents and brokerage teams via Zoom and other virtual platforms.
Develop and facilitate structured onboarding workshops that ensure agents quickly adopt Rechat’s tools and maximize their usage.
Serve as an on-camera instructor for recorded training sessions, walkthroughs, and product tutorials to be published in our learning center.
Build and maintain professional-quality presentations, training decks, guides, and interactive resources that make learning simple and effective.
Work directly with agents and brokerages to understand their workflows, pain points, and training needs—then develop sessions that provide real-world solutions.
Gather feedback, monitor adoption rates, and refine training programs based on user engagement and success metrics.
Work closely with Product, Customer Success, and Support teams to stay up-to-date on platform updates and incorporate them into training sessions.

Qualifications

5+ years of experience leading customer training, with a strong focus on large-scale webinars and group training sessions.
Proven ability to train audiences of 50+ participants in live settings (virtual or in-person).
Strong on-camera presence and willingness to create video-based training materials.
Background in training real estate agents, consulting brokerages, or working in the real estate industry (highly preferred).
Deep expertise in webinar platforms (Zoom Webinar, GoToWebinar, or similar) and experience delivering interactive, engaging virtual learning experiences.
Instructional design and presentation skills—ability to break down complex workflows into digestible, actionable training.
Proficiency in video editing tools (Camtasia, ScreenFlow, or similar) and documentation platforms like GitBook.
Outstanding public speaking, communication, and storytelling abilities.

Requirements

A background as a licensed agent or training real estate professionals is a major advantage.
Experience working in PropTech, MarTech, or high-growth SaaS environments.
Comfort with scripting, recording, and producing high-quality video content.

Compensation

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Before You Apply

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Customer Success Trainer @Rechat Inc.

Customer Service

Salary 💸 $75,000 - $80,000 doe, bonus up to $5,000	Remote Location USA
Job Type full-time	Posted Mar 23, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.