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Customer Service
Customer Service Support Representative
@LCH Lab. Corp. of America Holdings
[Hiring] Customer Service Support Representative @LCH Lab. Corp. of America Holdings
Mar 25, 2025 - LCH Lab. Corp. of America Holdings is hiring a remote Customer Service Support Representative. đź’¸ Salary: $15.25-16.00 per hour. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves providing customer service support for patient billing at Labcorp.
- Answer 80+ inbound calls per day from patients, doctor's offices, and/or private insurance carriers.
- Initiate payment plans for patients for outstanding balances.
- Routinely utilize multiple resources to resolve patient inquiries while on the phone.
- Maintain performance goals.
- Become proficient with processes after completing a structured training program.
Qualifications
- High School Diploma or equivalent required.
- Minimum 1+ year work experience required.
- Previous work in medical billing, customer service, insurance claims, EOB, call center, fast-paced environment strongly preferred.
- Previous work in high volume calls environment with several computer windows open highly desirable.
- Previous interaction and communications with patients regarding medical information strongly preferred.
Requirements
- Ability to work and learn in a fast-paced environment.
- Attention to detail.
- Perform successfully in a team environment.
- Excellent organization skills.
- Proficiency navigating multiple computer screens and applications.
- Alpha-Numeric data entry proficiency.
- Excellent communication skills.
- Internet download speed of at least 50 megabytes per second connectivity required - if work remote (not just satellite).
- Dedicated area to perform duties without interference; will be structured environment with structured breaks.
- Ability to manage time and tasks independently while maintaining productivity.
Benefits
- Work from home opportunity!
- Quarterly variable bonus potential!
- Generous paid time off!
- Medical, Vision and Dental Insurance Options!
- Flexible Spending Accounts!
- 401k and Employee Stock Purchase plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
- And many more incentives!
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
$15.25-16.00 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
