[Hiring] Collections Specialist @Bonterra Tech LLC
Mar 26, 2025 - Bonterra Tech LLC is hiring a remote Collections Specialist. đź’¸ Salary: $19.23 - $36.06/hr. đź“ŤLocation: USA.
Role Description
Bonterra is seeking a detail-oriented and results-driven Collections Specialist to join our Collections team. As a Collections Specialist, you will play a pivotal role in optimizing accounts, ensuring timely payments, and maintaining positive customer relationships.
- Contact delinquent clients and negotiate payment plans
- Document all interactions with clients
- Engage with customers to discuss overdue payments, providing professional and courteous assistance
- Resolve payment discrepancies and address customer inquiries regarding billing and collections
- Collaborate with internal teams to resolve discrepancies and prevent future issues
- Execute collections strategies in line with company policies and financial goals
- Collaborate with team members to achieve individual and departmental targets
- Document and track customer commitments and payment arrangements
- Provide insights to management regarding potential risks associated with specific accounts
- Generate and analyze collections reports to monitor performance against targets
- Contribute to regular updates on collections activities and trends
Qualifications
- 2 years proven experience as a Collections Specialist or in a similar role
- Strong negotiation and communication skills
- Excellent organizational and time management abilities
- Ability to work independently and collaboratively within a team
- Proficient in using collection software and MS Office applications
- Experience with Sage Intacct and Netsuite a plus
Requirements
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work
- This role may be eligible for discretionary bonuses/incentives, and equity
- US Base Salary Range: $19.23 - $36.06/hr
Benefits
- Generous Flexible Time Off (FTO) Policy
- Up to 15 paid company holidays including some commemorating social justice events and self-care
- Paid volunteer time
- Resources for savings and investments
- Paid parental leave
- Paid sick leave
- Health, vision, dental, and life insurance with additional access to health and wellness programs
- Opportunities to learn, develop, network, and connect
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$19.23 - $36.06/hr
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
