Collections Account Specialist @1000 Pitney Bowes Inc

[Hiring] Collections Account Specialist @1000 Pitney Bowes Inc

Apr 07, 2025 - 1000 Pitney Bowes Inc is hiring a remote Collections Account Specialist. 💸 Salary: $18.00 / hour. 📍Location: USA.

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Role Description

As a remote-based Collection Account Specialist at Pitney Bowes, you will support high-value SendTech Clients to ensure that billing and collections activities are executed with the highest level of accuracy and promptly.

Maintain client satisfaction by addressing Client needs through internal and external process partners to resolve transactions as assigned.
Handle sensitive financial data for clients; a credit review is included in the background screening process.
Work in a remote setting with the appropriate accommodation for being in a client-facing environment.
Work a scheduled Monday-Friday day shift between 8:00 am - 6:30 pm EST/7:00 am - 5:30 pm CST (8.5-hour day, off-set starts within the team).
Collect past-due accounts across multiple lines of business.
Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems.
Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation.
Collaborate with agents responsible for invoicing, account maintenance, collections, sales support, and respond to any client inquiries or requests.
Communicate with and maintain a good working relationship across business units at Pitney Bowes.
Organize and maintain your day to ensure proper time parameters are met for all items and tasks.
Complete other duties as assigned.

Qualifications

2+ years client service experience.
Prior experience in collections, account management, and/or billing reconciliation (preferred).
Strong time management practices.
Excellent professional written and oral communication.
The ability to work independently and prioritize scheduled daily activities while functioning in a team environment.
Strong organizational skills.
Advanced Microsoft Office Suite experience (preferred).
Strong interpersonal skills/ability to work with others.
Attention to detail; excellent problem-solving and analytical skills.

Benefits

Provide the opportunity to grow and develop your career.
Offer an inclusive environment that encourages diverse perspectives and ideas.
Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
Offer comprehensive benefits globally (PB Live Well).

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Collections Account Specialist @1000 Pitney Bowes Inc

Customer Service

Salary 💸 $18.00 / hour	Remote Location USA
Job Type full-time	Posted Apr 07, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Collections Account Specialist @1000 Pitney Bowes Inc

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