[Hiring] Client Services Manager @Wolfsdorf
Apr 03, 2025 - Wolfsdorf is hiring a remote Client Services Manager. đź’¸ Salary: $70,000 - $90,000 doe. đź“ŤLocation: USA.
Role Description
The Client Services Manager is a member of the WR Immigration Leadership Team, working alongside the Executive Committee to develop and implement best practices to support the firm’s legal services. Decisions made by the individual in this position influence many of the firm’s daily operations, especially in relation to client relationships and interactions.
WR Immigration is looking to add a Client Services Manager to our Boston team. This is a full-time, exempt role that can be performed remotely, in-office, or on a hybrid model. Remote applicants will be considered but must be located in the Eastern Time Zone.
Client Services Manager Responsibilities:
- Overseeing the development of internal workflow protocols and documentation, including drafting and distributing firmwide memos in support of case work.
- Supervising the onboarding process for new corporate clients, including facilitating document collection and organization, working alongside the WRapid team to ensure internal platforms are set up accurately, and assisting Partners and Managing Attorneys with responses to client questions.
- Collaborating with Partners and Managing Attorneys to prepare and deliver a variety of documents such as reports, dashboards, and client-specific tools.
- Performing regular analysis of information gathered through standard reports and communicating applicable findings to Leadership/Partners.
- Strategizing and developing best practice protocols for data management and data integrity oversight.
- Creating and implementing initiatives to maintain and ensure integrity and organization of client information.
- Maintaining subject matter expertise for multiple major clients.
- Assisting Attorneys in the development of training materials for client presentations and assisting in presenting when appropriate.
- Working alongside Business Development team members to prepare and organize responses to Requests for Proposal and other documentation.
- Other duties as assigned.
Qualifications
- Bachelor’s degree (required) with strong academic background
- At least 1-3 years of business immigration experience with exposure to a variety of case types (IV, NIV, PERM, etc.) required
- Excellent attention to detail
- Strong interpersonal skills
- Proven organizational, process, and computer skills
- Experience with a CRM (Salesforce preferred)
Requirements
- All applicants must include a resume, cover letter, and brief writing sample to be considered for the position.
Company Description
WR Immigration is a global immigration firm known worldwide for its innovation, technology, high touch legal services, and flawless execution. With offices in four time zones, the firm provides corporate global visa services in over 100 countries. WR is one of the fastest growing immigration service providers worldwide with over 40 attorneys and 150 immigration professionals working out of offices in Boston, Denver, Los Angeles, New York, Oakland, Petoskey, San Diego, San Francisco, Santa Monica, and Shanghai.
Similar Remote Jobs
More jobs at Wolfsdorf
-
Finance / Legal $48,125 - $61,250 doe USAApr 03, 2025
-
Customer Service $55,000 - $70,000 doe USAApr 02, 2025
-
Finance / Legal $150,000 - $180,000 doe USAApr 02, 2025
More Customer Service jobs
-
Customer Service $43,888 - $70,631 per year, eligible for 5% bonus USAApr 06, 2025
-
Customer Service $15.45 - $24.29 per hour USAApr 06, 2025
-
Customer Service unspecified CanadaApr 06, 2025
More jobs in USA
-
Sales / Business commission-based with top agents earning 250k+ annually USAApr 06, 2025
-
Sales / Business unspecified USAApr 06, 2025
-
Sales / Business unspecified USAApr 06, 2025
Kickstart Your Job Search
Unlock 55,391 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$70,000 - $90,000 doe
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
