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Customer Service
Client Relationship Manager
@Green Dot Corporation
[Hiring] Client Relationship Manager @Green Dot Corporation
Mar 27, 2025 - Green Dot Corporation is hiring a remote Client Relationship Manager. 💸 Salary: $88,600 to $110,700 per year. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
What does a Client Relationship Manager do at Green Dot? You will have an opportunity to manage relationships within the Tax Processing Group (TPG). You will support our Premier Partners through 1 on 1 relationships throughout the year. As a Client Relationship Manager, you can look forward to:
- Developing 1 on 1 relationships with clients
- Responding to inbound calls, inquiries and performing strategic outbound call campaigns
- Maintaining salesforce reporting tool
- Completing annual contracts in Docusign
- Covering Premier Partner inbound calls during Tax season- additionally, Premier Partner direct calls and emails
- Calling Top 200 Premier Partners after tax season as part of a strategic out-bound Retention call campaign
- Travelling/attending/hosting IRS, virtual and Partner Vendor shows during the summer/fall
- Conducting fall/pre-season call campaigns to present the annual TPG programs and enrollments for the upcoming tax season
- Managing annual contracts, B2B loans, taxpayer programs, updates to manual reports, and organizing key client materials/mailings
Qualifications
- Minimum 4 years of related experience in relationship management, customer service, and/or sales
- High school diploma or equivalent
- Preferred: Experience managing clients
- Tax or banking industry experience
- Bilingual (Spanish/English)
- Bachelor’s degree
Requirements
- Strong relationship management skills and the ability to support 1 on 1 relationships with clients
- Strong organizational skills and goal oriented
Benefits
- The targeted base salary for this position is $88,600 to $110,700 per year
- The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$88,600 to $110,700 per year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
