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Client Care Operations Specialist @TalentPop App

[Hiring] Client Care Operations Specialist @TalentPop App

Apr 03, 2025 - TalentPop App is hiring a remote Client Care Operations Specialist. 💸 Salary: up to $4 usd per hour. 📍Location: South Africa.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Manage customer care operations by offering support through voice and chat. Collaborate with cross-functional teams to optimize support processes.

  • Provide exceptional support via inbound calls, chat, and email.
  • Troubleshoot issues effectively and find quick resolutions.
  • Personalize interactions to build strong customer relationships.
  • Work closely with your team to enhance the customer experience.
  • Offer feedback to refine our service quality.

Qualifications

  • 1+ Year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Requirements

  • Personal PC or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.

Benefits

  • Up to $4 USD per hour with annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: South Africa
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Client Care Operations Specialist @TalentPop App
Customer Service
Salary 💸 up to $4 usd per hour
Remote Location
South Africa
Job Type full-time
Posted Apr 03, 2025
Apply for this position Unlock 55,241 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: South Africa
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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