[Hiring] Channel Success Manager @NavVis
Mar 28, 2025 - NavVis is hiring a remote Channel Success Manager. 💸 Salary: competitive compensation package. 📍Location: EMEA.
Role Description
As a Channel Success Manager - Reseller EMEA (F/M/D) in our Customer Experience Team, you will play a key role in empowering both reseller partners and end customers to unlock the full potential of NavVis technology. You will act as a trusted advisor, ensuring our partners are fully equipped to sell and support NavVis solutions effectively.
- Act as the main point of contact for 6-10 resellers, ensuring they are equipped to position and sell NavVis solutions successfully.
- Provide ongoing support through bi-weekly/weekly check-ins, discussing renewals, technical topics, and potential escalations.
- Enable resellers by owning the NavVis Reseller Certification Program in your region.
- Focus on quality management (QM)—diving deeper into customer needs and long-term success rather than just revenue generation.
- Analyse end-user performance and usage to generate valuable insights and strategic recommendations for our resellers, helping them optimise their sales approach, drive customer adoption, and ensure the long-term success of NavVis solutions in their markets.
- Ensure and sustain open channels of communication with our reseller customer and internal teams, servicing as the point of contact for escalating issues, driving collaboration and communication to resolve them.
Qualifications
- Background in geoscience, geomatics, surveying, or a related geospatial field (GIS, BIM Modeler/Coordinator is a plus).
- At least 3 years of experience in the Reality Capture (RC) or AEC industry or have worked in indirect partnership management.
- Strong problem-solving skills and can present complex technical topics effectively.
- Thrive in a customer-facing role while maintaining deep technical expertise.
- Self-starter with strong ownership and a proactive mindset and have excellent presentation and communication skills.
- Bonus: Speak French or Arabic and have experience working with geospatial resellers.
Benefits
- 27 days of paid time off per year.
- Flexible working hours and a hybrid work setup.
- A competitive compensation package that values the skills and experience you bring.
- Up to 4000 EUR employee referral bonus.
Company Description
NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins.
- More than 300 people from over 70 countries and offices spread around the globe.
- Open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency.
- Commitment to fostering an inclusive and diverse workplace.
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| 📍 | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive compensation package
|
Remote
Location
EMEA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
