Back to Remote jobs >
Customer Service
Billing Operations Specialist
@Cloudlinux
[Hiring] Billing Operations Specialist @Cloudlinux
Apr 03, 2025 - Cloudlinux is hiring a remote Billing Operations Specialist. 💸 Salary: unspecified. 📍Location: Ukraine.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As the Billing Operations Specialist, you will be working closely with our Sales, Finance, Development, and Operations teams to ensure our customers are provided the best possible service regarding their subscriptions and payment processing. This role is a hybrid between accounts receivable and customer service.
- Communicate daily in writing with clients
- Answer client inquiries and resolve any issues related to their account
- Process monthly invoices for customer orders
- Contact customers with outstanding invoices
- Receive and process incoming payments; regularly update accounts in the receivable database
- Post invoices and receipts
- Manage prepayments, multiple invoicing, and updates to products/services
- Manage chargeback processing and identify any fraudulent matters
- Document and report all billing inquiries
- Provide progress reports to your supervisor
Qualifications
- 3 to 5 years of experience in Accounts Receivable and Customer Support
- Fast learning abilities, proactiveness, and eagerness to work in an ambitious, growth-oriented environment
- Experience with subscription-based services
- An analytical mindset and strong problem-solving skills
- A passion for numbers and a detail-oriented approach
- The ability to prioritize tasks and strong time management skills
- Strong customer service experience and philosophy
- Excellent English communication skills, both written and verbal (upper-intermediate level or higher)
- A deep understanding of G Suite products
- Knowledge of ChargeBee or other billing software (preferred)
- Experience with supplier portals like Coupa, Ariba, etc.
- Availability to work split-shift hours (from 11 AM to 3 PM and from 6 PM to 11 PM UTC, including a 1-hour lunch break)
Benefits
- A strong focus on professional development with opportunities for learning and growth
- Interesting and challenging projects
- Mentor and other knowledge-exchange programs
- Fully remote work with flexible working hours, allowing you to schedule your day and work from any location worldwide
- Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance
- Compensation for private medical insurance
- Co-working and gym/sports reimbursement
- The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation
Similar Remote Jobs
More jobs at Cloudlinux
More Customer Service jobs
-
Customer Service $100,000 - $140,000 USAApr 07, 2025
-
Customer Service starting at $1,042/month PhilippinesApr 07, 2025 -
Customer Service 350,00 eur NamibiaApr 07, 2025
More jobs in Ukraine
-
Software Development $50 usd per hour Northern America, Americas, Latin America (LATAM) +75 moreApr 06, 2025
-
Design unspecified UkraineApr 05, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 55,408 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: Ukraine |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Ukraine
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Ukraine |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
