[Hiring] Authorizations Support Representative II @Skygen USA, LLC
Mar 25, 2025 - Skygen USA, LLC is hiring a remote Authorizations Support Representative II. 💸 Salary: $38,475.00 - $57,712.00. 📍Location: USA.
Role Description
This position is eligible to be fully remote.
- Schedule: Typically 8 AM - 5 PM CST, with occasional weekend and holiday rotations.
- Holidays & Weekends: On a rotation with other staff members – typically about 4 weekends per year.
- Saturdays: 8 AM - 12 PM
- Sundays: 8 AM - 12 PM
- Thurs/Tues typical days of time off when working the weekend
- Holidays: 8 AM – 12 PM
- Dental Experience is strongly preferred.
Responsible for administrative support for the authorizations team including initial review of authorizations to ensure completeness of submission.
- Maintain accurate and detailed notes of work performed in the company system and in other appropriate documents/spreadsheets.
- Contact provider offices via phone and written communication to obtain missing clinical information needed in support of the pre-authorization determination process.
- Provide administrative support to team by performing various duties including but not limited to pulling information for audits, entering denial reasons and authorization schedules into internal systems, following up on non-clinical issues/requests, etc.
- Modify authorizations as required/requested.
- Respond to questions from internal customers in a thorough and timely manner utilizing communication that is easily understood by others.
- Identify authorizations that require provider or member outreach in an effort to obtain additional information.
Qualifications
- High school diploma or equivalent.
- 1 year of experience in an administrative or customer service role or other similar related experience.
- Excellent Computer literacy including strong proficiency in Microsoft Office.
- Excellent organizational skills to ensure required deadlines are met.
- Excellent problem solving skills to allow for the correct diagnosis of a problem along with potential solutions for resolution.
- Excellent communication skills.
Requirements
- 1-3 years administrative/clerical experience in a dental office or similar related experience.
- Strong proficiency in Microsoft Office Suite.
- Ability to quickly learn and incorporate new software into daily duties.
- Excellent verbal and written skills.
- Knowledge of Enterprise system.
- Willingness to learn dental procedures, terminology and codes.
Benefits
- Compensation Range: $38,475.00 - $57,712.00
- Compensation Midpoint: $48,093.00
Company Description
SKYGEN is the trusted partner for specialty benefits payers and government agencies responsible for the delivery and administration of dental and vision benefits. Through cutting-edge technology and service solutions, SKYGEN empowers clients to become the most efficient, effective healthcare organizations in the country.
SKYGEN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a work environment that is free from discrimination and harassment, and where employees are treated with respect and dignity. Our hiring decisions are based on qualifications, merit, and business needs at the time.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$38,475.00 - $57,712.00
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
