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Appointment Scheduler @Onepoint Partners

[Hiring] Appointment Scheduler @Onepoint Partners

Mar 28, 2025 - Onepoint Partners is hiring a remote Appointment Scheduler. 💸 Salary: competitive pay scale and benefits. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are searching for a professional and courteous appointment scheduler to complement our staff. Key components of this role include ensuring everyone is on the same page and that visits with clients, patients, or coworkers are well-coordinated.

  • Track all appointment requests and ensure they are booked appropriately in line with availability and priority.
  • Reduce no-shows and cancellations by confirming appointments with staff members and customers.
  • Communicate with clients to gather appointment information, schedule or cancel as needed, and provide reminders.
  • Maintain a neat schedule and adjust it as necessary to fit occurrences.
  • Emphasize customer satisfaction by professionally addressing and resolving issues related to appointment scheduling.
  • Respond to queries and provide thorough appointment instructions to ensure great client service.
  • Work closely with different departments to ensure that everyone's needs and schedules are satisfied.
  • Verify that all appointment details, including time, location, and specific instructions, are accurately entered and presented.
  • Plan and track appointments to enable quick responses to rescheduling, cancellations, or modifications.
  • Provide general office support and data entry help as needed.

Qualifications

  • Must have finished high school or its equivalent; a business or administration bachelor's degree is desirable.
  • Preferred candidates will have prior experience in scheduling, administrative support, or customer service.
  • High degree of organizational excellence and ability to manage multiple schedules effectively.
  • Strong verbal and written communication skills; friendly and competent in a commercial environment.
  • Ability to schedule multiple visits efficiently without compromising personal attention.
  • Familiarity with scheduling tools or programs is beneficial.
  • Ability to maintain confidentiality of sensitive information.
  • Strong proficiency in Microsoft Office, especially Excel, Word, Outlook, or equivalent programs.
  • Ability to tackle difficult issues and show initiative in resolving scheduling problems.

Benefits

  • Competitive pay scale and benefits package.
  • Possibility for professional growth.
  • Strong team spirit developed through cooperation and mutual support.
  • Flexible working hours as needed.

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📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Appointment Scheduler @Onepoint Partners
Customer Service
Salary 💸 competitive pay scale and benefits
Remote Location
USA
Job Type full-time
Posted Mar 28, 2025
Apply for this position Unlock 54,978 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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