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Admissions Evaluator @Liberty University, Inc.

[Hiring] Admissions Evaluator @Liberty University, Inc.

Mar 20, 2025 - Liberty University, Inc. is hiring a remote Admissions Evaluator. đź’¸ Salary: $17.50 per hour. đź“ŤLocation: USA.

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Role Description

The Enrollment Admissions Verification Agent fulfills both the administrative and customer service requirements to evaluate and process applications and academic records of prospective and returning students.

  • Support the contact centers of Enrollment Management to answer questions regarding a student’s file.
  • Develop and maintain effective communication and disseminate information to staff regarding student data and university policy.
  • Provide communication support to increase productivity, enhance workforce/organization, lower or remove performance deficiencies, meet regulatory requirements, and support the University’s mission and goals.
  • Must have extensive knowledge of all Verification areas and LUO program requirements to problem solve and handle complex student files.
  • Process multiple admissions documentation.
  • Handle a fast-paced work environment and exhibit the ability to multitask.
  • Maintain a high quality of work.
  • Answer questions regarding accreditation, current policy, transcript request policies, and documentation needed based on admissions standards.
  • Provide chat and email support to Enrollment call center regarding admission requirements, program requirements, course requirements, and manual registrations.
  • Assist Counselors/Advisors with student situations via walk-up visits and chat.
  • Process admission decisions at all levels (DR, GR, UG, IN).
  • Recognize Registrar Office processes to submit curriculum updates, re-admits, and degree changes.
  • Handle complex situations through Beacon or the Accepts and POC inboxes.
  • Perform audits to maintain accreditation compliance.
  • Request checks from the Accounting Department to pay for transcripts when applicable.
  • Work with Academic Departments to resolve questions about student applications.
  • Review and process all prerequisite override requests submitted by both NES and Advising.
  • Review and process late add requests submitted by both NES and Advising.
  • Correspond with students via email regarding appeals, admission decisions, or various questions about their applications.
  • Attend departmental huddles to provide feedback on recent changes or areas that may need to be addressed.
  • Communicate errors and request follow-up resolution in a timely manner to evaluators and their Assistant Director when issues arise.

Qualifications

  • High School diploma or GED.
  • 18 months of experience working in Admissions Verification or an equivalent position.
  • Ability to type 40-50 words per minute.
  • Prefer post-secondary education, experience with Sharepoint, APEX, Microsoft Office, Etrieve, and Banner knowledge.
  • Ability to work well within a team atmosphere and represent both the department and the university in a professional manner.

Requirements

  • Capability to represent the department and university in a professional manner.
  • Proficiency in Microsoft Outlook and Word, and common knowledge of Access and Excel.
  • Exceptional verbal and written communication skills.

Working Conditions

  • Working environment is a climate-controlled office setting.
  • Well lighted with a moderate noise level.

Starting Pay Rate

  • $17.50 per hour

Target Hire Date

  • 2024-10-21

Time Type

  • Full time

Location

  • Remote

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Back to Remote jobs  >   Customer Service
Admissions Evaluator @Liberty University, Inc.
Customer Service
Salary đź’¸ $17.50 per hour
Remote Location
USA
Job Type full-time
Posted Mar 20, 2025
Apply for this position Unlock 53,073 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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