Virtual Receptionist @Pioneer Strategy Group

[Hiring] Virtual Receptionist @Pioneer Strategy Group

Mar 23, 2025 - Pioneer Strategy Group is hiring a remote Virtual Receptionist. 💸 Salary: competitive salary based on experience. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves supporting our clients and internal team with travel bookings, itinerary planning, data entry, scheduling, and customer service.

Enter and update client travel information, bookings, and preferences into internal systems.
Maintain organized records of vendor contacts, pricing, and policies.
Assist with invoicing, payments, and reconciliation of travel expenses.
Conduct research on travel trends, destinations, and exclusive deals.
Coordinate appointments and meetings for clients and internal team members.
Manage email correspondence, responding to inquiries professionally and in a timely manner.
Provide outstanding customer support via email, phone, and chat.
Follow up with clients to ensure satisfaction and gather feedback.

Qualifications

Experience in customer service or administrative support.
Strong organizational and multitasking skills with attention to detail.
Proficiency in Microsoft Office, Google Workspace, and travel booking platforms.
Ability to handle sensitive client information with confidentiality.
Excellent written and verbal communication skills.
Self-motivated and able to work independently in a remote environment.
Familiarity with CRM software and data entry tools is a plus.

Requirements

Benefits

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Virtual Receptionist @Pioneer Strategy Group

Customer Service

Salary 💸 competitive salary based on experience	Remote Location USA
Job Type full-time	Posted Mar 23, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.