[Hiring] Virtual Client Services Representative @Lisa Russel

Role Description

Are you ready to take the next step in your career and develop as a leader while enjoying the flexibility of working from home? AO is seeking motivated professionals to join our growing team as Remote Client Services Team Leads. This role combines customer service, leadership development, and team collaboration in a fully remote environment where your growth is supported every step of the way.

• Lead by example while delivering exceptional customer service.
• Support, coach, and mentor team members in a virtual environment.
• Build strong relationships with clients through Zoom meetings.
• Assist clients with benefit education and enrollment.
• Help improve team performance and operational processes.
• Collaborate with leadership to support company growth.
• Foster a positive, accountable, and client-focused culture.
• Participate in ongoing leadership training and development.

Qualifications

• Strong communication and interpersonal skills.
• Leadership experience is preferred but not required.
• Customer service or client relationship experience.
• Organized, dependable, and self-motivated.
• Comfortable using Zoom and other virtual collaboration tools.
• Positive attitude with a passion for helping others succeed.
• Growth mindset and desire to advance professionally.

Requirements

• Be at least 18 years of age and legally eligible to work in the United States.
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace.
• Complete required training and participate in virtual meetings.
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Benefits

• 100% Remote Work - Lead and collaborate from anywhere in the United States.
• Flexible Schedule - Create a schedule that supports your career goals and personal life.
• Weekly Pay + Leadership Incentives - Earn competitive weekly income with additional performance-based bonuses.
• Leadership Development - Receive one-on-one coaching, executive mentorship, and continuous professional development.
• Collaborative Team Culture - Work alongside experienced leaders who are invested in your success and committed to helping you grow.
• Comprehensive Benefits:
• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Leadership Advancement Opportunities
• Residual Income Opportunities
• Career Growth
• Ongoing Professional Development

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process simple, convenient, and accessible from anywhere.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.