[Hiring] Customer Service Representative @The Vermont Country Store

Role Description

We’re looking for seasonal Customer Service Representatives who love Vermont as much as we do and appreciate our practical, hard-to-find products. In this role, you’ll help customers find exactly what they need—and maybe something extra they’ll love—from our catalog and online store. Full-time and part-time seasonal positions are available!

If that sounds like fun, you may be just the person we’re looking for!

The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont! Others prefer to work in our call center in Rutland, Vt.

Every Customer Service Representative receives on-the-job training! Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives.

Current Customer Service Hours of Operation:

• Monday – Saturday: 8:00am – 8:00pm
• Sunday: 10:00am – 6:30pm

A Sampling of What You’ll Do

• Answer customer phone calls to assist with placing orders from our catalog or online store
• Answer customer questions about products and orders
• Become knowledgeable about products offered by The Vermont Country Store
• Build relationships and engage customers during phone calls

Qualifications

• Must be a Vermont resident, work must be performed in Vermont
• Must have an internet speed of at least 40mbps for remote work
• Must be at least 16 years of age
• Dependable, enthusiastic, and flexible team player
• Ability to learn new computer applications
• Ability to use a laptop, keyboard and mouse
• Desire to work in a fast-paced environment

Benefits

• Flexible schedules!
• Potential for year-round employment
• Free local bus service
• Employee referral bonus
• 40% employee discount
• Fun seasonal activities and giveaways
• Perks including Vermont Area Attractions discounts