[Hiring] Customer Service Representative @AIL

Role Description

Ready to build a career from home where your communication skills, work ethic, and ability to connect with people can make a real difference? AO | Globe Life is expanding our virtual team and seeking motivated, service-focused professionals to join us as Remote Client Success Specialists.

You'll work with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, assist with enrollment, and provide continued client support. This opportunity combines:

• Customer Service
• Client Support
• Benefits Education
• Relationship Building
• Consultative Insurance Sales

Never worked in insurance before? That's okay. Previous insurance experience is not required. We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated candidates learn the business.

Qualifications

• Friendly and comfortable speaking with people
• A strong verbal and written communicator
• An active listener
• Customer-focused and service-oriented
• Positive and professional
• Dependable and consistent
• Self-motivated
• Organized with strong time-management skills
• Comfortable solving problems
• Able to work independently from home
• Comfortable collaborating with a virtual team
• Confident learning new technology
• Coachable and receptive to feedback
• Goal-oriented
• Motivated by measurable results
• Interested in professional and leadership growth

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable communicating through Zoom and phone
• Be comfortable using web-based technology
• Be willing to complete required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Benefits

• Weekly commission payments
• Performance-based bonuses
• Renewal income
• Residual income opportunities
• Leadership compensation for qualifying representatives
• Performance incentives
• Recognition programs
• Uncapped Commission Potential
• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Professional coaching and mentorship
• Leadership-development programs