[Hiring] Virtual Client Experience Specialist @AIL

Role Description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

Your Day-to-Day:

• Provide attentive, client-first service
• Cultivate long-term client relationships
• Walk clients through enrollment clearly and professionally
• Participate in ongoing mentorship, professional development, and team training
• Keep digital records accurate and manage timely follow-up
• Lead virtual Zoom consultations with clients
• Present supplemental benefit options tailored to each individual or family

Qualifications

• Reliable internet connection plus a Windows laptop/PC with webcam
• Passionate about helping others and contributing to a mission-driven organization
• Strong communication and people skills
• Able to obtain any necessary professional licensing, where applicable
• Eligible to work in the United States
• Organized, self-motivated, and comfortable working independently
• Prior customer service or consultative experience is a plus, not required
• Ease with virtual tools and video meetings

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Full licensing and training support included
• Bonuses paid monthly and quarterly
• Inbound client interest — no cold outreach
• Weekly pay based on performance
• Defined growth path into leadership
• Fully remote, flexible schedule
• 3% equity opportunity for qualifying team members
• A supportive, people-centered culture
• Opportunities for renewal-based income growth