[Hiring] Client Experience Specialist @AIL

Role Description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Lead virtual Zoom consultations with clients
• Prioritize high-quality, client-focused interactions
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships
• Support the enrollment process from start to finish with professionalism

Qualifications

• Ease with virtual tools and video meetings
• Capable of obtaining required licensing, if applicable to the position
• Reliable internet connection and Windows-based laptop or PC with webcam
• Must be authorized to work in the U.S.
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Organized, self-motivated, and comfortable working independently
• Prior customer service or consultative experience is a plus, not required

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Inbound leads only — no cold calling
• Defined growth path into leadership
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members
• A supportive, people-centered culture
• Opportunities for renewal-based income growth
• Fully remote, flexible schedule
• Full training and licensing support
• Weekly pay based on performance

Company Description

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.