[Hiring] Underwriting Support Analyst @Careers Mutual Of Omaha

Role Description

The Underwriting Support Analyst will be working in a high-volume call center taking incoming calls from agents, producers, and customers. You'll perform a variety of functions within Individual Underwriting Support that contribute to the issuance and servicing of individual life and health new business applications. The Bilingual Underwriting Support Analyst collects necessary underwriting requirements via telephone, email or other underwriting business applications for the underwriter to use to determine insurance eligibility.

Training will begin Friday December 11th and hours for training are:

• 8:00am-4:30pm CST for 4 weeks.

Following training, you will work:

• 9:00am-5:30pm, CST, Monday through Thursday
• 8:30am-5:00pm, CST on Friday.

Qualifications

• Strong customer service/call center skills with the ability to assess and understand the needs of our customers.
• Ability to maintain regular and predictable attendance with adherence to department expectations, working in a fast-paced environment.
• Shows a sense of urgency, accountable for results, uses sound judgement while multitasking effectively.
• Strong knowledge/skill/understanding of computer systems such as email, data entry, and Microsoft products, and proficiency with keyboarding skills.
• Strong attention to detail with effective time management and organizational skills.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

Requirements

• Bilingual - Spanish/English (preferred).
• Previous insurance/Underwriting experience (preferred).
• Knowledge of medical terminology (preferred).

Benefits

• Estimated Hourly Wage: Minimum: $21.00 - $22.00, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.