[Hiring] Recruitment Application Upload Assistant @HRS Talent Solutions

Role Description

The error message is useful information. A candidate may be ready to apply but unable to get a resume file through the online form. This remote job gives practical, approved upload guidance and checks whether a submission reached the recruiting system. It is candidate-facing customer service with the accuracy expected in office administration. You do not edit a resume, decide whether someone meets the job requirements, or promise an exception to an application deadline.

• If a candidate reports that the file is rejected, ask for the message shown on the screen rather than guessing whether the problem is size, format or a temporary form issue.
• Point to the accepted formats supplied by the employer and explain the documented submission step.
• If the candidate tries again, confirm the status in the authorized applicant record before saying the application was received.
• For a persistent fault, pass on the page, error and steps already attempted to the recruiting system owner.
• Keep the person’s resume within the approved application channel; an ordinary email attachment should not become an unofficial alternate application.

Remote | Part-time | $26.25 - $28.10 per hour

Help with the upload, not the candidacy.

• The candidate may report a file size error, an unsupported format, or a page that appears frozen. Use the employer's current instructions for each.
• If the applicant submits a second form after an earlier file was actually received, note the duplicate for the recruiter.
• Do not ask them to send a resume to your personal email or an unapproved tool.
• If the system is unavailable, refer the issue and provide only the alternative route authorized by the employer.
• A clear reply should include the supported format or next step that addresses the actual problem.
• If a candidate asks whether the resume looks good, politely keep the boundary and direct them to the application process.
• The online applicant record should show what was received, what remains missing, and which technical issue is under review.

• Tasks may include:
• Read assigned online resume-upload questions.
• Check the supported file instructions and submission status.
• Send approved guidance on format, size, or retry steps.
• Flag a repeat form or unexpected document for review.
• Route persistent system errors to the ATS owner.
• Record the candidate's issue and the response given.
• Keep files in the approved applicant system.

Experience in customer service or office administration can help, but training is provided for beginners. You should be comfortable with online forms, concise email, and privacy rules. Prior recruiting or technical-support employment is not necessary.

• When an applicant reports an error near a deadline, record when the question arrived and route it promptly.
• Do not claim that contacting support extends the deadline.
• If the candidate has already submitted successfully, an additional file may need the recruiter's separate procedure.
• Clear status information prevents an unnecessary second application.
• The work also requires respect for a candidate's deadline concern without promising an exception.

A private home office helps keep applicant names and uploaded documents away from shared screens.

• When a person reports a different error after changing the file format, treat that as a new observation.
• Record both messages and the steps already explained, so the technical owner can distinguish a file problem from a submission problem.
• The candidate should receive a clear acknowledgement without being told to start an entirely new application unless the recruiter confirms that route.

Interested in this work? You do not need recruiting experience to apply for this position. The employer can teach its application form and escalation route; clear written instructions and basic computer comfort are the starting skills.

• If you have helped others use a web form, your resume may mention that work, whether it was paid or voluntary.
• If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website.
• Please use the normal application route for this opening rather than sending a resume to an unlisted address.