[Hiring] Policy Services Representative @AIL

Role Description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

In This Role, You Will:

• Cultivate long-term client relationships
• Present supplemental benefit options tailored to each individual or family
• Deliver high-quality, client-focused service
• Keep digital records accurate and manage timely follow-up
• Lead virtual Zoom consultations with clients
• Grow through ongoing mentorship and professional development
• Support clients throughout the enrollment process with clarity and professionalism

Qualifications

• Customer service or consultative experience preferred, not required
• Must be authorized to work in the U.S.
• Able to obtain any necessary professional licensing, where applicable
• Reliable internet connection plus a Windows laptop/PC with webcam
• Strong communication and interpersonal skills
• A genuine interest in helping others and supporting a mission-driven company
• A self-starter mindset with strong organizational skills
• Confidence with virtual meetings and everyday digital tools

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• A collaborative, people-first team environment
• Inbound client interest — no cold outreach
• Monthly and quarterly bonuses
• Defined growth path into leadership
• Growing income through renewals
• 100% remote role with flexible scheduling
• Weekly pay based on performance
• Full licensing and training support included
• 3% equity opportunity for eligible team members

Company Description

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.