[Hiring] Outbound Call Center Care Support Representative @Life Line Screening

Role Description

As an Outbound Call Center Care Support Representative, you'll use a compassionate and consultative approach to connect with patients and encourage participation in important preventive health screening programs. Your work helps support early detection efforts that can improve both the quality and length of life.

This work from home role is ideal for individuals who enjoy helping others, communicating over the phone, and working in a fast-paced, goal-oriented environment.

Qualifications

• Ability to pass a pre-employment drug screen and criminal background check
• Experience or interest in working within a fast-paced outbound call center environment
• Exceptional phone etiquette and communication skills
• Ability to build rapport and conduct consultative conversations
• Strong de-escalation and problem-solving abilities
• Competitive mindset with a drive to achieve performance goals
• Stable work history demonstrating reliability and commitment
• High School Diploma or GED required (some college preferred)

Requirements

• Minimum internet speed of 50 Mbps download and 10 Mbps upload
• Hard wired internet connection (ethernet connection from laptop to router)
• Dedicated workspace free from noise and distractions
• Ability to remain focused and productive in a remote environment

Benefits

• Work from home environment
• Company provided equipment (Laptop Computer, Monitor, Phone, Headset & More)
• Paid virtual training
• Competitive pay: Starting at $14+/hour + Bonus Opportunities
• Medical, Dental & Vision Insurance
• 401(k) with Employer Match
• Many other voluntary benefits options including Health Savings Account, Flexible Spending Account, Pet Insurance, Short-Term and Long-Term Disability plans and so much more!
• Immediate eligibility for full-time Paid Holidays
• PTO accrual program
• Referral bonus program
• Professional development & Career growth opportunities
• Courtesy preventive health screenings for You and Family Members/Friends

Schedule Options

• 9:00 AM - 5:30 PM EST
• 11:30 AM - 8:00 PM EST
• 12:30 PM - 9:00 PM EST