[Hiring] ONLINE Customer Support Representative @Lisa Russel

Role Description

We're seeking motivated, service-driven individuals to join our growing team as Remote Customer Service Representatives / Client Benefits Representatives. In this role, you'll connect with clients who have requested information, answer questions, explain benefit options, and provide outstanding customer service while helping working families protect what matters most.

• Meet virtually with clients using Zoom.
• Provide exceptional customer service and client support.
• Educate clients about life, accident, and supplemental health benefit options.
• Guide clients through the enrollment process.
• Build long-term client relationships through trust and professionalism.
• Maintain accurate client records and follow-up documentation.
• Participate in weekly coaching, training, and leadership development.

Qualifications

• Strong communication, active listening, and problem-solving skills.
• Positive attitude with a willingness to learn and grow.
• Self-motivated with excellent time-management skills.
• Comfortable working independently while collaborating with a remote team.
• Basic computer proficiency and reliable high-speed internet.
• Customer service, retail, hospitality, healthcare, banking, education, or sales experience is helpful—but not required.

Benefits

• 🏠 100% Remote Work: Work from anywhere in the United States with no commute.
• ⏰ Flexible Schedule: Create a schedule that supports your lifestyle and family priorities.
• 💵 Weekly Pay + Performance Bonuses: Earn competitive weekly income with uncapped performance-based incentives.
• 🎓 Ongoing Training & Mentorship: Receive virtual coaching and professional development from experienced leaders invested in your success.
• ❤️ Comprehensive Benefits:
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement Opportunities
• 💻 Industry-Leading Technology: Work with modern digital tools and virtual systems designed to support your success from anywhere.

Company Description

For more than 70 years, AO has helped protect working families across North America through life, accident, and supplemental health insurance benefits. Our mission is simple: Protect Every Child. Serve All Working People.

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from the comfort of your home.

Ready to Ignite Your Career?

If you're looking for a rewarding remote career that combines customer service, flexibility, professional development, and unlimited growth potential, we'd love to hear from you. Apply today by submitting your updated resume.