[Hiring] Online Client Relations Specialist @AIL

Role Description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

• Engage in ongoing training, mentorship, and professional growth
• Develop strong, long-term relationships with clients
• Support clients throughout the enrollment process with clarity and professionalism
• Walk individuals and families through personalized supplemental benefit options
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Conduct virtual consultations with clients via Zoom

Qualifications

• Confident in virtual meetings and familiar with digital tools
• Must be authorized to work in the U.S.
• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills
• Passionate about helping others and contributing to a mission-driven organization
• Prior customer service or consultative experience is a plus, not required
• A Windows laptop or PC, webcam, and dependable internet
• Capable of obtaining required licensing, if applicable to the position

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• A collaborative, people-first team environment
• Inbound client interest — no cold outreach
• Complete training and licensing support provided
• Defined growth path into leadership
• Bonuses paid monthly and quarterly
• Weekly performance-based pay
• Equity opportunity (3%) for qualifying team members
• 100% remote with flexible hours
• Growing income through renewals

Company Description

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.