[Hiring] Customer Relations Specialist @AIL

Role Description

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

• Provide attentive, client-first service
• Cultivate long-term client relationships
• Meet with clients virtually over Zoom to discuss their needs
• Maintain accurate digital documentation and manage follow-up communication
• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Walk clients through enrollment clearly and professionally

Qualifications

• Capable of obtaining required licensing, if applicable to the position
• Customer service or consultative experience preferred, not required
• Strong communication and people skills
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Reliable internet connection and Windows-based laptop or PC with webcam
• A genuine interest in helping others and supporting a mission-driven company
• Ease with virtual tools and video meetings

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• No cold outreach — leads are inbound
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members
• Complete training and licensing support provided
• Weekly, performance-based earnings
• A collaborative, people-first team environment
• Clear advancement pathways into leadership roles
• Income growth through renewals
• 100% remote with flexible hours

Company Description

AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

If you’re looking for a remote opportunity with real growth potential, apply today.