[Hiring] Client Relations Specialist @AIL

Role Description

AO Globe Life is seeking new team members to join a fully remote, mission-driven team that puts people first. This role is a great match for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-oriented, relationship-driven environment. Complete training, inbound client interest, and ongoing mentorship make it possible to build a lasting career from anywhere in the United States.

• Walk clients through enrollment clearly and professionally
• Guide individuals and families through personalized supplemental benefit options
• Hold client consultations virtually using Zoom
• Focus on delivering excellent, client-centered service
• Develop strong, long-term relationships with clients
• Participate in ongoing mentorship, professional development, and team training
• Keep digital records accurate and manage timely follow-up

Qualifications

• Reliable internet and a Windows laptop/PC with webcam
• Able to obtain any necessary professional licensing, where applicable
• Self-driven, organized individuals comfortable working independently
• Confident in virtual meetings and familiar with digital tools
• A genuine interest in helping others and supporting a mission-driven company
• Work authorization in the United States
• Strong communicators with solid interpersonal skills
• Customer service or consultative experience preferred, not required

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Renewal-based income growth opportunities
• Monthly and quarterly bonuses
• Weekly, performance-based earnings
• A clear path toward leadership roles
• 3% equity opportunity for qualifying team members
• Fully remote with a flexible schedule
• No cold outreach — leads are inbound
• A collaborative, people-first team environment
• Full training and licensing support

Company Description

AO Globe Life has spent more than 70 years protecting working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we’re built on integrity, flexibility, and empowering our team to succeed.