[Hiring] Home-Based Customer Relations Specialist @AIL

Role Description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

• Present supplemental benefit options tailored to each individual or family
• Support clients throughout the enrollment process with clarity and professionalism
• Provide attentive, client-first service
• Maintain organized, accurate digital records and follow-up communication
• Grow through ongoing mentorship and professional development
• Build strong, long-term client relationships
• Hold client consultations virtually using Zoom

Qualifications

• Self-motivated, organized, and able to work independently
• A service-minded, mission-driven attitude
• Confidence with virtual meetings and everyday digital tools
• Strong communication and interpersonal skills
• Prior customer service or consultative experience is a plus, not required
• Work authorization in the United States
• Capable of obtaining required licensing, if applicable to the position
• Reliable internet connection and Windows-based laptop or PC with webcam

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Full training and licensing support
• A supportive, people-centered culture
• Weekly, performance-based earnings
• Fully remote, flexible schedule
• Renewal-based income growth opportunities
• Inbound leads only — no cold calling
• Defined growth path into leadership
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members

Company Description

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.