[Hiring] Online Client Experience Specialist @AIL

Role Description

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

• Hold client consultations virtually using Zoom
• Maintain organized, accurate digital records and follow-up communication
• Grow through ongoing mentorship and professional development
• Build strong, long-term client relationships
• Guide clients through enrollment with clarity and professionalism
• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions

Qualifications

• Confidence with virtual meetings and everyday digital tools
• Reliable internet connection and Windows-based laptop or PC with webcam
• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Eligible to work in the United States
• Strong communication and interpersonal skills
• A genuine interest in helping others and supporting a mission-driven company
• Customer service background helpful but not required

Benefits

• Full licensing and training support included
• Growing income through renewals
• Monthly and quarterly performance bonuses
• A supportive, people-centered culture
• Weekly, performance-based earnings
• Inbound-only client interest — never cold calling
• 100% remote role with flexible scheduling
• Equity opportunity (3%) for qualifying team members
• Defined growth path into leadership

Company Description

AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

Important Information About This Opportunity

• This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life.
• Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
• Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
• No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
• This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
• American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
• Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.