[Hiring] Live Chat Support Agent @DLN Consult

Role Description

DLN Consulting Group is looking for a Remote Live Chat Support Agent to handle real-time customer inquiries through our online chat platform. In this role, you’ll be the first point of contact for clients seeking assistance — responding to questions, resolving concerns, and ensuring every interaction ends on a positive note. No phone calls required. This is a text-based, fully remote position with flexible hours and paid training.

You don’t need years of experience to thrive here — we’re looking for people who are reliable, quick with a keyboard, and genuinely enjoy helping others. If you can type fast and stay calm under pressure, you’ll do great.

Qualifications

• High school diploma or GED
• Minimum typing speed of 40 WPM
• Strong written communication — clear, professional, and friendly
• Ability to multitask across multiple chat windows simultaneously
• Basic computer skills and reliable internet connection
• Good judgment and problem-solving ability
• Self-motivated with the ability to work independently from home
• No prior experience required — entry level welcome

Requirements

• High school diploma or GED
• Minimum typing speed of 40 WPM
• Strong written communication — clear, professional, and friendly
• Ability to multitask across multiple chat windows simultaneously
• Basic computer skills and reliable internet connection
• Good judgment and problem-solving ability
• Self-motivated with the ability to work independently from home
• No prior experience required — entry level welcome

Benefits

• Fully remote — work from home
• No experience necessary — paid training provided
• Flexible scheduling — full-time and part-time available
• Text-based only — no phone calls ever
• Steady workflow with consistent hours
• Growth opportunities within DLN Consulting Group
• Supportive team environment