[Hiring] Licensed Insurance Agent Trainee @Grace Mar Services Inc

Role Description

This is a remote position. Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll:

• Answer incoming calls and communications from customers and members regarding account information, member profiles, coverage, and service-related inquiries.
• Conduct research to provide answers for customers to resolve their issues.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• High speed internet connection (>25mbps). A hardwired connection to your home router is required.
• A quiet, private place in your home where you can work without background noise.

Requirements

• YOU MUST BECOME A LICENSED INSURANCE AGENT! Your recruiter will provide you with the details.

Benefits

• Supportive of your career and professional development.
• An inclusive culture and community minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Base wage per hour plus performance bonus opportunities.
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.