[Hiring] Japanese Customer Service @Next Job Abroad

Role Description

We are looking for adventurous, tech-curious Japanese speakers to move to Greece, join a world-famous cloud tech brand, and jump into an experience that combines remote work flexibility with the ultimate expat lifestyle.

• 100% Work-From-Home Freedom: Work completely remote from anywhere in Greece once you arrive!
• The Night Shift Advantage: Work local night shifts due to the time difference with Japan, allowing you to enjoy your daytime.
• A Built-In Community & Culture: Participate in weekly 30-minute Wellbeing Huddles with your team.
• Resume-Boosting Skills: Gain hands-on international tech experience with an iconic global brand.
• Zero-Stress Relocation: We take care of your flight, temporary accommodation, and paperwork setup.

You’ll be the online savior for Japanese-speaking users, helping them solve daily digital hurdles on one of the world’s favorite cloud storage platforms.

• Digital Customer Interaction: Connect with users across Chat, Email, and Calls.
• Cool Tech Problem-Solving: Help users troubleshoot file syncing issues and resolve account access requests.
• Quick Resolutions: Guide clients through billing questions and process payments or refunds.

Qualifications

• EU Passport / Citizenship: Must hold EU citizenship (or valid full work rights in Greece).
• Languages: C1/Native level Japanese + conversational English (B2) for training sessions and internal tools.
• Tech & Communication: Strong written communication skills, typing speed of ≥35 wpm, solid PC knowledge, and familiarity with cloud storage.
• Night Owl Mindset: Ready to rock night shifts so you can own the daytime!

Requirements

• No previous tech support experience required—we provide full, paid training to ensure your success from day one!

Benefits

• Full Relocation Assistance: Flight ticket to Greece + temporary hotel stay + local administrative setup support.
• 14 Salaries per Year: Enjoy 2 extra full monthly bonus salaries every year!
• Full Home Office Setup: Production hardware and gear delivered straight to your doorstep in Greece.
• Health & Community Perks: Private health insurance coverage + regular games, activities, and team huddles.