[Hiring] Home-Based Client Policy Advisor @AIL

Role Description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

• Walk clients through enrollment clearly and professionally
• Conduct virtual consultations with clients via Zoom
• Provide attentive, client-first service
• Help clients explore supplemental benefit options tailored to their needs
• Handle documentation accurately and stay on top of follow-ups
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships

Qualifications

• Comfortable in virtual meetings and using digital tools
• Customer service background helpful but not required
• Eligible to work in the United States
• Ability to obtain any necessary licenses, if applicable to the role
• Reliable internet and a Windows laptop/PC with webcam
• A service-minded, mission-driven attitude
• Strong communicators with solid interpersonal skills
• Organized, self-motivated, and comfortable working independently

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Weekly performance-based pay
• Complete training and licensing support provided
• A team culture built around people, not just numbers
• A clear path toward leadership roles
• 3% equity opportunity for qualifying team members
• Inbound leads only — no cold calling
• Opportunities for renewal-based income growth
• Bonuses paid monthly and quarterly
• 100% remote role with flexible scheduling