[Hiring] Home-Based Account Services Representative @AIL

Role Description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

• Maintain accurate digital documentation and manage follow-up communication
• Guide clients through enrollment with clarity and professionalism
• Help clients explore supplemental benefit options tailored to their needs
• Meet with clients virtually over Zoom to discuss their needs
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships
• Focus on delivering excellent, client-centered service

Qualifications

• Able to obtain any necessary professional licensing, where applicable
• Confidence with virtual meetings and everyday digital tools
• Organized, self-motivated, and comfortable working independently
• Reliable internet and a Windows laptop/PC with webcam
• A service-minded, mission-driven attitude
• Customer service or consultative background a plus, not required
• Authorized to work in the United States
• Strong communication and people skills

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Equity opportunity (3%) for qualifying team members
• Weekly, performance-based earnings
• Fully remote, flexible schedule
• Monthly and quarterly performance bonuses
• Inbound leads only — no cold calling
• Opportunities for renewal-based income growth
• Full training and licensing provided
• Supportive, people-first team culture
• A real path into leadership

Company Description

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.