[Hiring] Greek Speaking Solutions Consultant @Recruitment By Ierotheos

Role Description

We are currently scouting for a talented individual to join a leading global brand for a Greek Speaking Solutions Consultant position in Bulgaria. This role is ideal for those seeking one of the best Greek-speaking jobs in the industry, offering a chance to deliver exceptional service in a dynamic, international environment.

• Provide high-level assistance to Greek-speaking clients within the Customer Support Services sector.
• Resolve complex inquiries through phone, email, and chat, ensuring premium service standards.
• Act as a brand ambassador, maintaining deep product knowledge to offer tailored solutions to customers.
• Collaborate with internal departments to troubleshoot technical issues and improve service efficiency.
• Maintain accurate records of customer interactions in the company database for quality assurance.
• Contribute to a positive team environment while hitting individual and collective performance metrics.
• Participate in ongoing training to master new tools and communication strategies within the Customer Support Services industry.

Qualifications

• Native or fluent Greek (spoken and written).
• Strong command of the English language for professional internal reporting.
• Valid EU passport (mandatory).
• A passion for helping customers and problem-solving in a fast-paced Customer Support Services role.
• Excellent interpersonal skills and a professional attitude toward client engagement.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Company Description

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. As we continue to lead the market in facilitating international career moves, we are proud to support companies providing premium Customer Support Services.