[Hiring] French speaking iRobot Support Specialist @Mercier Consultancy

Role Description

Mercier Consultancy is currently offering an exciting opportunity for a French-speaking iRobot Support Specialist to work remotely from anywhere in Bulgaria. This position is perfect for French speakers who are passionate about customer service and technology, providing support to iRobot customers while enjoying the flexibility of working from home.

As an iRobot Support Specialist with French and English you will be a part of a great team and all together will:

• Manage incoming calls and customer service inquiries related to iRobot products and technical support information
• Identify and assess customers’ needs to achieve satisfaction

Qualifications

• Speak a C1 level of French
• High level of English
• Be in possession of an EU passport or Bulgarian work permit

Requirements

• Work from Anywhere only in Bulgaria
• Stable job and career development opportunities

Benefits

• Attractive salary
• Full paid training
• Special Discounts and Offers (Food vouchers, Multisport cards)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation and billiard corners)
• Support and learning
• Employee referral bonuses & Recognition programs