[Hiring] French Speaking Advisor @Mercier Consultancy Group

Role Description

We are currently seeking a motivated professional for a French Speaking Advisor for Online Payment Platform position in Bulgaria, representing a global leader in the FinTech sector. This is an incredible opportunity to advance your career within the fast-paced world of digital finance, making this one of the most sought-after French-speaking jobs currently available.

• Provide expert support to French-speaking users regarding complex online payment transactions and digital wallet security.
• Navigate and resolve FinTech-specific inquiries with precision, ensuring the highest standards of financial data protection.
• Act as a primary point of contact for resolving account-related issues, maintaining professional communication at all times.
• Collaborate with cross-functional teams to identify and address trends within the online payment industry.
• Ensure all interactions comply with strict financial regulations and internal quality benchmarks.
• Contribute to the continuous improvement of the client experience by providing feedback on platform usability and service protocols.

Qualifications

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
• Previous experience in a client-facing role, preferably within the FinTech or banking industry.
• Strong digital literacy and the ability to navigate sophisticated online payment software with ease.
• Proven ability to troubleshoot technical issues while maintaining a calm, customer-focused approach.

Benefits

• Competitive Monthly Salary
• Fully Paid Training on FinTech systems
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for those starting new jobs in Bulgaria
• Monthly Performance Bonus linked to service quality
• And Much More...

Company Description

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in bespoke recruitment solutions, helping professionals discover exceptional career opportunities while assisting our clients in building world-class teams.