[Hiring] Dutch Customer Advisor @Atlean World

Role Description

If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com.

Why this Customer Advisor role is a great opportunity for your professional and personal development:

• Work from anywhere while embracing diverse experiences.
• Represent a global brand.
• Fast-track career development opportunities.

Your day-to-day responsibilities would include:

• Listen to customers’ questions and concerns, and provide answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Point of contact for external sellers;
• Provide information about digital products;
• Escalation and rerouting of issues to other departments.

Qualifications

• Native level of written and verbal communication skills in Dutch
• Be living in Portugal
• Availability to work in rotating shifts;
• Good computer skills;
• Excellent communication and interpersonal skills and team spirit;
• High School Diploma
• EU passport/ID or a Portuguese resident card

Benefits

• Private Health Insurance from day one
• Free Portuguese lessons
• Great opportunity to grow quickly within the company
• Excellent work opportunity in a dynamic leading multinational company;
• Stable work and career progression;
• Investment in training (ongoing training) and personal development;