[Hiring] Danish Speaking Financial Customer Experts @Mercier Consultancy Group

Role Description

We are currently seeking talented individuals to join our team as Danish Speaking Financial Customer Experts in Greece. This is an exceptional opportunity to advance your career within the global finance sector while enjoying a premium lifestyle in one of Europe’s most vibrant locations.

Key Responsibilities

• Provide high-level financial support and guidance to Danish-speaking clients via phone, email, and chat.
• Ensure all financial transactions and inquiries adhere to international banking and financial security regulations.
• Manage complex financial account queries with precision and professionalism.
• Maintain deep knowledge of financial products to provide accurate, industry-specific consultations.
• Collaborate with cross-functional teams to resolve client issues and improve financial service delivery.
• Maintain accurate records of all financial interactions in the CRM system.
• Contribute to the excellence of this Danish Speaking Financial Customer Experts position in Greece by maintaining high service level agreements.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in finance, banking, or customer support within the financial industry.
• Strong proficiency in English for international communication.
• Excellent analytical skills and attention to detail regarding financial data.
• Resilience and a proactive attitude towards professional development.

Benefits

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training on financial systems and industry standards.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus linked to service quality.
• Endless opportunities for career progression within the finance sector.

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing multilingual professionals for premium roles, ensuring a seamless career transition and long-term professional growth for our candidates.