[Hiring] Spanish Speaking Customer Experts @Mercier Consultancy Group

Role Description

We are currently seeking dedicated professionals for the Spanish Speaking Customer Experts for Dyson position in Greece, a role within the dynamic consumer electronics industry. This is an exciting opportunity for ambitious individuals to join a global leader, providing premium support in a remote-friendly environment that offers one of the best jobs in Greece today.

• Provide world-class customer support for Dyson’s innovative range of consumer electronics via phone, email, and chat.
• Assist Spanish-speaking customers with technical inquiries regarding Dyson’s high-tech appliances and personal care technology.
• Troubleshoot device performance issues to ensure a premium user experience consistent with the brand's reputation.
• Educate customers on the unique features and maintenance of Dyson products to maximize device longevity.
• Maintain accurate records of customer interactions within the company’s CRM database.
• Collaborate with internal teams to resolve escalated technical cases effectively.
• Contribute to the continuous improvement of support protocols within the consumer electronics sector.

Qualifications

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Proficiency in English for corporate communication and training purposes.
• Valid EU passport (mandatory).
• Strong technical aptitude and a genuine interest in the consumer electronics industry.
• Excellent communication skills with a professional, customer-first mindset.
• Previous experience in a customer service role is highly valued for these Spanish-speaking jobs.

Benefits

• Competitive Monthly Salary with additional 13th and 14th salaries per year.
• Fully Paid Training on Dyson’s premium product suite.
• Comprehensive Health Insurance and private medical coverage.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
• Lucrative Monthly Performance Bonus based on quality metrics.
• Remote working flexibility within Greece, offering a perfect work-life balance.
• Career development and advancement opportunities within the global Mercier Consultancy Group network.

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands across Europe. We pride ourselves on delivering bespoke career opportunities that combine professional growth with exceptional lifestyle experiences.