[Hiring] Danish Speaking Customer Experts @Mercier Consultancy Group

Role Description

We are seeking talented individuals to join our team as Danish Speaking Customer Experts for Mercedes-Benz position in Greece, representing one of the world's most iconic luxury automotive brands. This role offers a unique opportunity to provide premium support in the automotive industry while enjoying the vibrant professional landscape of a remote-friendly role based in beautiful Greece.

Key Responsibilities

• Provide world-class customer service to Danish-speaking clients on behalf of the Mercedes-Benz brand.
• Manage inquiries regarding luxury vehicle maintenance, technical specifications, and service scheduling within the automotive industry.
• Maintain high levels of customer satisfaction by resolving complex issues with professionalism and precision.
• Ensure all interactions reflect the premium values and high quality associated with Mercedes-Benz.
• Efficiently navigate internal automotive CRM systems to track customer history and vehicle data.
• Collaborate with international teams to share insights and improve service delivery standards.
• Act as a brand ambassador for one of the most prestigious names in the automotive sector.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to collaborate within our international team.
• Previous experience in the automotive industry or luxury customer service is highly valued.
• Excellent communication skills and a passion for automotive excellence.
• Ability to thrive in a remote working environment while maintaining peak performance.

Benefits

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus for achieving set targets.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Fully Paid Professional Training to excel in the automotive industry.
• Comprehensive Health Insurance coverage.
• Opportunities for professional growth within Mercier Consultancy Group and the Mercedes-Benz network.
• And Much More...

Company Description

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we specialize in placing exceptional professionals into rewarding career paths across the continent, including prestigious jobs in Greece.