[Hiring] Customer Success Specialist @Coensio

Role Description

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

• Own overall relationship with assigned clients
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals
• Doing up/cross sells to satisfied customers

Qualifications

• Bachelor's degree or equivalent experience
• Experience in customer success
• Strong written and verbal communication skills
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction

Benefits

• Competitive salary
• Fully remote working environment
• Early Employee stock option plan for promising startup
• Freedom to test, fail and test again in a fast-paced environment
• Extra vacation time, flexibility to work from home
• Very fast hiring process
• Working with colleagues from very privileged backgrounds

Company Description

Coensio is a Technical Assessment platform established to redefine the CV screening process and is backed and founded by Turkey's largest digital recruitment company. Our platform helps companies speed up and shorten the recruitment process while ensuring that the best candidates are shortlisted. We're invested by Kariyer.net, which is the largest digital recruitment platform in Turkey.