[Hiring] Customer Service Representative @Deluxe

Role Description

This position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.

• Identify the customer's needs, suggest products and services.
• Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and/or re-orders.
• Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering optimal customer experience.

Qualifications

• Basic knowledge of computers.
• HS/GED and 1 year of Customer service (preferred).
• Must be 18 years of age or older.

Requirements

• Spanish bilingual preferred but not required.

Compensation

The compensation range for this position is $16.10 - $16.10 hourly. This position will be eligible for an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Company Description

Deluxe Corporation is an Equal Employment Opportunity employer:

• All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].