[Hiring] Customer Order Service Clerk @BAKERY SALES SOLUTIONS

Role Description

We are seeking an organized and customer-oriented individual to join our team as a Customer Order Service Clerk. In this role, you will ensure timely and accurate processing of customer orders to maintain satisfaction and operational efficiency. If you have strong communication skills, attention to detail, and thrive in a fast-paced environment, we invite you to apply.

• Process customer orders via email and EDI platforms.
• Verify order accuracy, including product details, quantities, prices, and shipping information.
• Communicate with customers to resolve discrepancies and provide updates.
• Collaborate with sales, production, and logistics teams for smooth order fulfillment.
• Maintain accurate records of customer interactions and order details.
• Coordinate with vendors to ensure product availability and resolve delivery issues.
• Handle returns, exchanges, and cancellations promptly.
• Stay informed about products, pricing, and company policies to assist customers effectively.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• High attention to detail and accuracy.
• Problem-solving skills with critical thinking capability.
• Proficient with order management systems, CRM software, and Microsoft Office Suite.
• Flexibility to handle changing priorities in a fast-paced environment.

Requirements

• This is a remote position.