[Hiring] Customer Care Advisor @Lisa Russel

Role Description

Help People. Build Relationships. Create a Career From Home.

Are you a strong communicator who enjoys helping people and building meaningful relationships? AO is expanding our remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives. In this role, you'll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.

Our mission is simple: To protect every child and serve all working people.

Whether you're beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.

Qualifications

• Excellent written and verbal communication skills
• Strong active-listening and relationship-building abilities
• Customer-focused, service-oriented mindset
• Positive and professional attitude
• Reliability and strong follow-through
• Self-motivation and personal accountability
• Strong organization and time-management skills
• Practical problem-solving abilities
• Ability to work independently from home
• Comfort collaborating within a virtual team
• Willingness to learn and accept coaching
• Desire for long-term professional growth

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a computer or laptop with webcam and microphone
• Maintain reliable high-speed internet
• Have a quiet, professional workspace
• Be comfortable using Zoom and online technology
• Be willing and able to obtain the required state Life & Health Insurance License

Benefits

• 100% Work From Home
• Qualified Leads Provided – No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• No Prior Insurance Experience Required
• Training & Mentorship Provided
• Leadership & Career Advancement Opportunities
• Health insurance reimbursement program
• Company-supported life insurance
• Accidental death benefit coverage
• Renewal and residual income opportunities
• Union representation and professional support
• Leadership development programs
• Professional recognition opportunities
• Performance-based incentive travel
• Leadership conferences and company events