[Hiring] Client Support Specialist @AIL

Role Description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

• Cultivate long-term client relationships
• Meet with clients virtually over Zoom to discuss their needs
• Guide individuals and families through personalized supplemental benefit options
• Take part in continued mentorship and team development
• Maintain organized, accurate digital records and follow-up communication
• Prioritize high-quality, client-focused interactions
• Support clients throughout the enrollment process with clarity and professionalism

Qualifications

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Eligible to work in the United States
• Ability to obtain any necessary licenses, if applicable to the role
• A genuine interest in helping others and supporting a mission-driven company
• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills

Benefits

• A collaborative, people-first team environment
• Inbound client interest — no cold outreach
• A real path into leadership
• Opportunities for renewal-based income growth
• 3% equity opportunity for eligible team members
• 100% remote role with flexible scheduling
• Monthly and quarterly bonuses
• Weekly, performance-based earnings
• Full training and licensing provided

Important Information About This Opportunity

• This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life.
• Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
• Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
• No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
• This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
• American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
• Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.