[Hiring] Client Experience Specialist @AIL

Role Description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

• Walk individuals and families through personalized supplemental benefit options
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Support clients throughout the enrollment process with clarity and professionalism
• Take part in continued mentorship and team development
• Lead virtual Zoom consultations with clients
• Develop strong, long-term relationships with clients

Qualifications

• Capable of obtaining required licensing, if applicable to the position
• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A service-minded, mission-driven attitude
• Reliable internet connection plus a Windows laptop/PC with webcam
• Authorized to work in the United States
• Self-motivated, organized, and able to work independently
• Excellent interpersonal and communication abilities

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Monthly and quarterly bonus potential
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• A real path into leadership
• 100% remote with flexible hours
• Weekly pay tied to performance
• Supportive, people-first team culture
• Inbound leads only — no cold calling
• Full licensing and training support included