[Hiring] Claims Associate - Consumer @eTeam

Role Description

The Claims Associate - Consumer will be responsible for processing claims in a high-volume, fast-paced environment.

• Location: Seven Hills, OH (REMOTE)
• Duration: 3 months
• Training Schedule:
  • Starting Monday, October 12, 2026
  • Monday through Friday, 8:00 am - 5:00 pm ET (assuming a 1-hour, unpaid lunch)
  • 1-week training
• After Training:
  • Standard Hours of Operation: 8:00 am - 5:00 pm ET (might be some flexibility on start and end times, depending on performance)
  • 8.5-hour total shift including a 30-minute, unpaid lunch (8-hour workday)
  • 40-hour workweek, Monday through Friday
  • Possible OT depending on business need

Pre Screening Questions - Must be submitted with Resume:

• Have you ever worked in a high-volume, fast-paced claims processing environment before? If yes, please provide some details of your experience (volume and type of claims worked, specific goals, responsibilities for review and documentation, etc.)?
• What experience do you have working from home?
• How comfortable are you using the elements of Microsoft Office and using multiple systems at once? Can you give examples from your experience?
• What do you like/dislike about your current work environment?

Qualifications

• Looking for examiners with Property & Casualty licenses
• Must be bilingual in English and Portuguese or Spanish

Requirements

• The position is remote.
• Equipment will be provided (desktop, monitors, keyboard, mouse, headset, cables) but they may need to use a personal device to attend at the start of training. This will depend on arrival of equipment.
• Must have high-speed, broadband internet service with the following speeds:
  • Internet plan with Download speed: 25 MB/sec
  • Internet Upload speed: 8 MB/sec
• Must be able to have client computer plug directly into the router within their home.
• Must not work over WIFI connection in their home regardless of upload or download speed.