[Hiring] Call Center Loan Officer @Uptiq Premier Mortgage

Role Description

As a Call Center Loan Officer, you'll work high-intent leads that have already been screened and warmed by our lead vendors and in-house ISA (Inside Sales Agent) team before they reach you — meaning less time chasing interest, more time closing. You'll use your mortgage expertise and consultative sales skills to guide borrowers from term sheet through funding, fully supported by UPM's in-house processing and underwriting teams.

What You'll Do

• Convert Qualified Leads: Take handoff from lead vendors or ISA-screened borrowers and move them from term sheet call to funded loan, maintaining a 5-star client experience.
• Advise Across Products: Structure the right program for each borrower, including DSCR/Non-QM, cash-out and rate-and-term refinance, HELOC, reverse mortgage, and traditional Conventional/FHA/VA, matching solution to borrower goal.
• Own Compliance: Take complete, accurate applications; ensure every file meets federal and state compliance standards (TCPA, SAFE Act, Reg Z).
• Collaborate: Partner with in-house processing and underwriting to keep files moving to clear-to-close.

Qualifications

• Ability to be on the phone during working hours talking to qualified leads.
• CRM discipline.
• Have a hungry mindset to crush monthly targets.
• 2+ years originating loans in a fast-paced, borrower-centric Consumer Direct environment.
• Active National MLO license.
• In-depth knowledge of DSCR/Non-QM (strongly preferred), Conventional, FHA, and VA products.
• Willingness to complete additional state/federal licensing (pre-license education, testing, background checks) as UPM expands its footprint.
• Comfortable working in a start-up fast-paced environment.

Compensation

• Base Security: An hourly, non-recoverable draw gives you a dependable paycheck while you build your pipeline.
• Upside: Once production outpaces the draw, tiered commission kicks in, and there's upside on what you can earn.

How We Help You Win

• Pre-Qualified, Multi-Channel Volume: Leads sourced from lead vendors, or first-party Google SEO/PPC, Meta, PAAL (pre-approved and looking), and past-client channels — screened by our ISA team before reaching your desk.
• Warm Handoff, Not Cold Start: Our ISA process captures the borrower's story upfront, so your first conversation is a continuation, not an introduction.
• Less Paperwork, More Advising: Document chasing is off your plate — spend your time structuring deals and closing.

Join UPM

If you're a licensed loan officer who wants to grow with a company from the ground floor and make a real difference in borrowers' lives, we'd love to hear from you.

All information is kept confidential per EEO guidelines. Agencies & search firms: UPM does not accept unsolicited candidate resumes or profiles - direct inquiries to our Talent Acquisition team.