[Hiring] Associate Auto Claims Adjuster @Assurant

Role Description

This role is responsible for determining covered failures by reviewing vehicle service agreements, determining the need for inspection, interpreting policy coverage, and researching all facts, for multiple product lines; including but not limited to automobiles, recreational vehicles, and power sports. This position requires direct interaction with customers and repair facilities with occasional contact directly with the client.

Qualifications

• High school diploma or GED
• 2 years of customer service and automotive experience (ex. technician; service writer; parts specialist etc.)
• 2 years of computer experience using multiple windows and applications
• Ability to quickly adapt to change, proactively recognize process improvement opportunities and be able to work independently as well as in a team setting
• Ability to process time-sensitive data and information from multiple sources, including data from mainframe systems, makes decisions based on this data, and to effectively communicate the related required actions to a broad audience
• Ability to work collaboratively with others to generate ideas or resolve problems
• Excellent written and verbal skills to communicate with team members, management, customers, counselors, and other employees of the organization

Requirements

• Ability to work with frequent interruptions and under deadlines
• Ability to present a professional image
• Ability to establish courses of action to ensure efficient completion of work
• Ability to think creatively and make decisions based on incomplete information
• Proficiency of computer navigation and Microsoft Office 2003 or later versions & Microsoft Windows XP or later versions

Benefits

• Medical benefits begin on your first day
• Competitive compensation and paid time off
• Career advancement opportunities

Company Description

At Assurant, our core values - integrity, change, urgency, and excellence - guide us as we work together to support our commitments to our clients, their customers and to each other. In collaboration with leading retailers, wireless carriers, utilities, and financial institutions worldwide, we underwrite, market, and administer extended service or service contract programs for consumers and small businesses.

• Assurant helps people protect what matters most to them
• We have been around for a while with our roots tracing back to 1892
• We are a Fortune 500 company employing approximately 15,000 people in 21 countries
• We provide specialty protection products and related services to safeguard against risks